DVDs and BluRays are for educational use by the acquiring institution only. Purchase of a DVD or BluRay allows institutions to show the program in classrooms, libraries and on-campus screening rooms to staff, faculty and registered students only. Institutions may not charge admission or ask for donations during showings. Additional rental fees may apply to commercial events or events that are open to the public. The term of the license is for the life of the DVD or Blu-Ray.
Films available for with Digital File are for educational use by the acquiring institution only. The purchase of a Digital File includes a license that allows institutions to stream the program from a password-protected LOCAL server to staff, faculty and registered students for three consecutive years from the date of the invoice. After the 3-year license, institutions have the option to renew the streaming license for an additional 6-years by contacting email@example.com. Institutions may not charge admission or ask for donations during showings. TWN will deliver the program on MP4 format. It is strictly prohibited to duplicate or download the digital file.
"Life of the Digital File" licenses are for educational use by the acquiring institution only. "Life of the Digital File" licenses allow institutions to stream the program from a password-protected local server to staff, faculty and registered students. Institutions may not charge admission or ask for donations during showings. The term of the license is for the life of the digital file. TWN will deliver the program on MP4 format. It is strictly prohibited to duplicate or download the Digital File.
Discounts are available for a selection of programs for K-12, public libraries and select groups. DVDs are for use by the acquiring institution only. Purchase of a DVD allows high schools, public libraries and select groups to show the program in classrooms and libraries to staff, faculty and registered students only. Customers may not charge admission or ask for donations during DVD screenings. Additional rental fees may apply to commercial events or events that are open to the public. The term of the license is for the life of the DVD.
A Public Screenings Request Form must be submitted in writing eight weeks before the screening date. We will follow up with a quote. All rentals must be prepaid with a credit card, U.S. check, PayPal, or international bank wire transfer. Additional charges may include shipping, handling, rush order, lab, cartage and bank fees.
Evaluation previews are available to higher education institutions, schools and libraries for $25, payable by credit card only. Unless otherwise specified at the time of the order, if previews are not returned within 15 days, the preview will be considered a sale, and your credit card will automatically be charged the full sale price of the DVD. Review copies are available to journalists and publications that review film and video, to festivals and competitions, and to media programmers for specific programs that exhibit or air film and video. All preview requests must be submitted in writing to firstname.lastname@example.org.
An order may be cancelled before fulfillment and shipping. Returns for a full refund are accepted within 30 days of purchase. However, if an order is cancelled after 30 days, a 15% restocking charge may be applied. This does not apply to returns of defective or damaged materials. Please contact email@example.com for a return authorization before returning any item.
A minimum shipping and handling fee of $20.00 per title is charged for all requests, and $30 for shipments to Canada. Orders are normally shipped by UPS Ground, including international orders. Other shipping arrangements are available at additional cost.
All rentals and previews must be returned on the working day following the screening via UPS, FedEx, or Priority Mail. Delay in the return of programs will result in additional fees. All shipments must be insured for $100 per program. Users are liable for these replacement costs in the event of loss or damage. Some rare, lengthy or costly programs will have special shipping and insurance instructions.
The program users will be held responsible for any damage to DVDs or tapes while in their possession and may be charged for their repair or replacement. Care should be taken to protect all programs from dust, heat and moisture. No duplication is allowed! Any attempt to duplicate materials could permanently damage video equipment.
Photographs and catalogs are available for most programs upon request. The reprinting of all photographs is restricted.
NOTE: All programs are protected under Title 17 of the U.S. Copyright Code and may not be copied, duplicated, resold, televised, transmitted, leased or rented to others without written permission. Violators are subject to civil and criminal penalties.
Any personal information that TWN requests for the online ordering process shall not be sold or distributed to any party or other entity outside of TWN. TWN will take reasonable steps to protect this information from unauthorized people and entities.